The modules in the Complaints Handling, Law and Ethics CPD topic will aid your understanding of the importance of effective communication methods and how communication can influence the outcome in a positive or negative way. The topic provides information on what you can do to reduce your chances of getting a complaint and what you can do when they do happen, as well as information on GDC principles relating to ethics, confidentiality and consent. Each module in this topic provides you with 2 hours verifiable CPD.
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Every year, the third Monday in January is referred to as “Blue Monday,” a day often thought to be the most challenging of the year.
As the holiday season approaches, why not give your practice the gift of growth? This Christmas, discover how apprenticeships can unlock new talent, strengthen your team, and set your business on a path…