Complaints Handling, Law and Ethics CPD

The modules in the Complaints Handling, Law and Ethics CPD topic will aid your understanding of the importance of effective communication methods and how communication can influence the outcome in a positive or negative way. The topic provides information on what you can do to reduce your chances of getting a complaint and what you can do when they do happen, as well as information on GDC principles relating to ethics, confidentiality and consent. Each module in this topic provides you with 2 hours verifiable CPD.

  • Online CPD - Complaints Handling, Law and Ethics Module 1 - Complaints Handling

    Complaints Handling, Law and Ethics Module 1 - Complaints Handling

    • 8.00 ex VAT (free on subscription)
    • Online
    This CPD aims to help you understand how to handle complaints, both effectively and efficiently. This includes understanding why and…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 2 - Communication

    Complaints Handling, Law and Ethics Module 2 - Communication

    • 8.00 ex VAT (free on subscription)
    • Online
    Module 2 of the Complaints Handling, Law and Ethics CPD focuses on barriers to communication and how to minimise these. It also discusses…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 3 - Ethics Explained for Dental Nurses

    Complaints Handling, Law and Ethics Module 3 - Ethics Explained for Dental Nurses

    • 8.00 ex VAT (free on subscription)
    • Online
    The aim of this module is to refresh your understanding of dental ethics, such as the principles of confidentiality.  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 4 - Duties and Scope of a Dental Nurse

    Complaints Handling, Law and Ethics Module 4 - Duties and Scope of a Dental Nurse

    • 8.00 ex VAT (free on subscription)
    • Online
    This module will refresh your understanding of a dental nurse’s duties and scope. These includes identifying day-to-day tasks and…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 5 - Equality and Diversity

    Complaints Handling, Law and Ethics Module 5 - Equality and Diversity

    • 8.00 ex VAT (free on subscription)
    • Online
    This CPD module will enable you to gain a better understanding of equality, diversity and inclusion and how each relates to dentistry.  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 6 - Data Security and Protection CPD

    Complaints Handling, Law and Ethics Module 6 - Data Security and Protection CPD

    • 8.00 ex VAT (free on subscription)
    • Online
    This CPD was to educate and give understanding and information regarding the laws surrounding data protection in the practice and know…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 7 - Consent and Mental Capacity CPD

    Complaints Handling, Law and Ethics Module 7 - Consent and Mental Capacity CPD

    • 8.00 ex VAT (free on subscription)
    • Online
    This CPD provides an overview of the principles of consent and how it should be obtained from patients, it outines the principles of…  more info

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From the Blog

Our brand new CPD Hub is live!

Our brand new CPD Hub is live!

Dec 16, 2024

As dental professionals, we all know the importance of staying ahead in our field, maintaining compliance with GDC standards, and continuously enhancing our skills. That’s why we’re thrilled to announce…