Training

The Dental Practice Manager Apprenticeship is a 15-18 month government funded middle level management qualification, and is comprised of 4 main components:

• The level 4 ILM Certificate in Leadership and Management
• Portfolio of workplace activity
• End Point Assessment – consisting on a synoptic project and interview
• Functional Skills English and Maths level 2 qualifications (unless exempt - typical exemptions include Maths and English GCSEs grade A-C)

This qualification was created by the dental Trailblazer group and is accredited by the Institute of Leadership and Management and is delivered via our online blended learning platform via a combination of classroom/webinar training, regional workshops and workplace based assessments.

Candidates must be employed as a dental practice manager or trainee practice manager before enrolling onto this course.

They will be supported by a Tempdent portfolio assessor.

They must also be supported by a mentor in the practice (their line manager) who will be responsible for undertaking observations, monthly reviews with the learner and completing reporting to support learner progress   

Who should attend

• This course is suitable for candidates employed as a dental practice manager for a minimum of 30 hours per week.
• No formal qualifications are required, however you should have sound knowledge of English and mathematics.
• You must have regular access to a computer or laptop with speakers as you will be required to attend live webinars, access online material and prepare coursework.

How to book

This course runs quarterly starting in January, April, July & October. Please register your interest in the course with one of our course administrators now, and we will contact you with enrolment details very soon.

Course Fee

• This course will be government funded either through the Employer Levy (for larger employers) or will be fully government funded for 16-18 year old students.
• For students 19 years and over the fees will be part funded (95%) by government with the remaining 5% funded by the employer. The employer contribution is £450+vat which provides excellent value for a management qualification.

This course will also be available as a stand-alone certificate privately. For further information on the privately funded course please email info@tempdent.co.uk 

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• Formal qualification for dental practice managers
• Gain knowledge and experience for progression into operations, integrations and senior management
• Gain the ability to use systems, prioritise and be adaptable to change
• Learn about delivering excellent customer service and developing effective relationships
• Learn about human resources, patient care, marketing, quality assurance and risk management

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• Quality service delivery
• Customer communication and relationships
• Team working and collaboration
• Planning and prioritising
• Using systems and processes
• Human resources
• Marketing
• Risk Management
• Quality assurance
• Behaviours, honesty and integrity
• Adaptability, enthusiasm, dependability and personal commitment

Download the brochure

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